The restocking fee is meant to discourage this. Once returned, these mouthpieces must then be sold at a discount as 'demo' or 'used' pieces.
Unfortunately, some people buy mouthpieces just to try them, with no intention of keeping them. Customer satisfaction is our highest priority, however this strict return policy is necessary in order to keep our prices low. The customer will receive a refund (price paid for the item minus restocking fee) within 48 hours of delivery of the returned item, if the item is confirmed to be in satisfactory condition. Return shipping must be by USPS Priority Mail or USPS International Priority Mail.
#Shipping brass mouthpieces plus
The buyer must pay return shipping plus a 20% restocking fee. It must be in new condition (no exceptions). I look forward to doing business with you.Īny item can be returned. Watching my two little girls play their first notes on the trumpet is inspiration enough to continue building this business! I’ve been very fortunate to have a loving wife that puts up with my loud and high playing. Above all I’m committed to providing excellent customer service and the best possible workmanship on all Legends products.
I’m very hopeful that some of my experience can be used to help my clients have the satisfaction of finding and playing the perfect mouthpiece, top, or backbore for them. I also play regularly in church, so I have respect for the more legit style of playing. I’m a spread and blow kind of guy, and had the time of my life wailing on La Fiesta in DCA’s CorpsVets back in 2007. But playing trumpet is a hobby which I am very passionate about. I’m not ready to give up my desk job, yet. This Legends Brass thing is a side venture for me. This was the beginning of my Legends mouthpiece design. I decided to focus on merging different pieces, and found that a lot of the best pieces on the market were real close to being perfect for me but still needed a little tweaking. This went on and on until I finally had a few custom pieces created. Through this extensive research I would often find a rim I liked, but the cup, throat, and/or backbore were wrong. If it is out there, I’ve probably tried it. Over the years I bought, played, and sold countless mouthpieces, tops, backbores and trumpets. We sell nothing less than the best trumpet mouthpieces, and we look forward to doing business with you!įor many years I was on a quest to find the perfect trumpet mouthpiece.
But we also offer a modern, simple online shopping experience. We strive to preserve the best aspects of the small music shops of old, such as one-on-one customer interactions. These are now more playable and consistent than they were back in the glory days when they were first created. Rather than recreate the wheel, we took the exist ing wheel and gave it wings!
Other models, such as those in our “Hall of Legends”, started with a scan of a vintage mouthpiece and have been updated and standardized using modern CNC technology.
#Shipping brass mouthpieces professional
Several models are endorsed and played by well-known professional players. Legends Brass sells many mouthpieces that are original designs available nowhere else. Simply put, we believe our customers deserve the best quality, best price, and best service possible. And just as important, our business philosophy is that our customers will be served with efficiency and courtesy. Our standard of quality is impeccable, as our customers will tell you. Legends Brass opened its doors in 2010 with a philosophy of providing the best trumpet mouthpieces available today while serving our customers with the most efficient and friendly customer service possible.
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